Personal data means any information relating to an identified or identifiable natural person (known as the “data subject”). The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

Examples of Personal Data include, but is not limited to: · Email address · First name and last name · Phone number · Address, Postal code, Country For clients who work with us, we may also collect further, voluntary information to enable us to provide our service in the best way possible.

Some data collected from clients may include: · Sensitive Information · Goals and Aspirations · Business Details

1. Information we process because we have a contractual obligation with you.

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order for us to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to: 1.1 Verify your identify for security purposes 1.2 Sell products to you 1.3 Provide you with our services 1.4 Provide you with suggestions and advice on products, services and how to obtain the most from using our website.

2. Information we process with your consent

We process this information on the basis that there is a contract between us or that you have requested that we use the information before we enter into a legal contract. We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. 

Where there is no contractual relationship between us, such as when you browse the website or ask us to provide you with more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. We may contact you to inform you about changes in our services, our service offering and other important service related notices such as changes to the privacy policy or about security or fraud notices. You may withdraw your consent at any time by emailing xxx@xxxxx.

3. Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes we must process your information in order to comply with a statutory obligation. This can include your personal information.

4. Email Newsletter

This website operates an email newsletter programme which may contain tracking facilities. All personal details relating to subscriptions are held securely and users can unsubscribe at any time. 

5. Website usage information

Like many websites, we and our service providers (such as Facebook) use cookies, web beacons and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us understand the pages you view, how you reached them, the length of time you remain on a page and how we perform in providing content to you.

We do not associate such information with an identifiable person. Here are some of the types of information we collect: Cookies Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them).

Although your browser software enables you to disable cookies, we recommend that you allow the use of cookies to take advantage of the features of our website that rely on their use. If you prevent their use, you will not be able to use all the functionality of our website.

Here are the ways we use cookies:

-  to record whether you have accepted the use of cookies on our web site. This is solely to comply with the law. If you have chosen not to accept cookies, we will not use cookies for your visit, but unfortunately, our site will not work well for you.

-  to allow essential parts of our web site to operate for you. to operate our content management system.

-  to collect information about how visitors use our site. We use the information to improve your experience of our site and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

-  to store your personal information so that you do not have to provide it afresh when you visit the site next time.

Third-party cookies

In addition to our own cookies, we may also use various third-parties cookies including

With third party service providers, agents, or contractors:
We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods. Or, we may engage Service Providers to provide services such as marketing, advertising, communications, infrastructure and IT services, to provide customer service, to collect debts, and to analyse and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorise them to use or disclose your personal information except in connection with providing their services.

Analytics:
Specifically for analytics providers, we use Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. For more information about Cookies please visit: www.aboutcookies.org www.allaboutcookies.org

6. Sharing and Disclosure

We do not share your personal information with others except as indicated within this policy or when we inform you and give you an opportunity to opt out of having your personal information shared.

7. Complaining

When we receive a complaint, we record all the information you have given to us. We use that information to try to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify anyone.

8. Our policy on children’s information

Our policy on children’s information compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify anyone.

9. Storage and Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Because some of the systems used to store your Personal Data are provided by third parties it is possible that some of your information is stored and processed overseas and in particular outside of the European Economic Area (EEA). But we endeavour to ensure that the same level of security is provided by those third parties. However, this website cannot guarantee the contents of any externally linked website so you click on external links at your own risk and this website cannot be held liable for any damages or implications caused by visiting any external links mentioned. You may review or update the information that we hold about you, or if you wish, request the removal of any information about you from our website. To do this, please contact us at insert new email and c/o Unit 40133, PO Box 4336, Manchester, M61 0BW.

10. Disclosure to Government and their Agencies

We may be required to give information to legal authorities if they request, or if they have the proper authorisation.

11. Security

We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

12. Your rights under certain circumstances:

To access and receive a copy of the Personal Data we hold about you. To rectify any Personal Data held about you that is inaccurate To request the deletion of Personal Data held about you Or if you have any question regarding this privacy policy and notice, please contact us.

Disclaimer:

This policy may be changed at any time at Lindsay Mann’s discretion. If we should update this policy, we will post the updates to this page on our Website.

This policy was last updated: May 2022